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COVID-19: Please follow the latest UK Government travel advice. Click for latest passenger information >>
CORONAVIRUS
Our Operation
The airport remains open for medical and military flights and General Aviation. We urge all passengers to adhere to the Government guidance regarding essential travel and only come to the airport if it is absolutely necessary to do so. Please contact the airline for the latest schedule information.
Click here for the latest restrictions imposed by the UK Government.
Click here for Foreign and Commonwealth Travel Advice.
The safety and well-being of our staff and passengers is our number one priority. We are continuing to rigorously implement all Government guidance and remain in regular contact with all relevant authorities. Some of the measures which are currently in place at the airport include:
- Enhanced cleaning in the terminal and throughout the site
- Installation of additional hand sanitiser units
- Installation of floor markings and signage (where feasible) so passengers can maintain a safe social distance
- Protective desk screens and reduced capacity in public areas
- Access and egress restrictions (one-way system)
- Displaying the latest public health information throughout the airport, including regular announcements
Your Travel Plans
If you are concerned your flight may be cancelled or you wish to discuss changing your travel plans, please contact your airline directly.
You can find the latest country specific travel advice on the Foreign & Commonwealth Office website.
Getting To & From the Airport
Local bus and rail services remain operational with reduced schedules.
PRC Streamline Taxis bookings can be made by calling 01202 68 45 50.
Parking
All official airport car park bookings come with free cancellation protection. All bookings may be cancelled or amended anytime up to and including the date of arrival, free-of-charge.
We are currently only accepting card payments at our pay machines.
Drop Off / Pick Up
As per Government guidance we ask that you only drop off or pick up people who live in the same household as you and travel straight to your place of residence.
We are currently only accepting card payments at our pay machines.
Due to current Government guidance on social distancing, please do not enter the terminal to greet or wave off passengers and only enter the terminal if absolutely necessary.
Retail
As per the latest Government guidance, all shops and restaurants remain closed.
Due to current Government guidance on social distancing, please only enter the terminal if absolutely necessary
We advise passengers to check the latest Government health guidance here.
FAQ
Why are some flights allowed to operate during lockdown?
UK borders remain open and air links for both passengers and freight have been recognised as a key service. The Government has asked airports to remain open where possible, to ensure these essential services are not interrupted. The decision to operate individual flights is a matter for each airline and any passengers using these services will need to adhere to all restrictions imposed both in the UK and in the country of travel.
Click here for the latest restrictions imposed by the UK Government.
Click here for Foreign and Commonwealth Travel Advice.
Can I book a flight during lockdown?
You must adhere to the latest restrictions imposed by the UK Government, which currently only permit essential travel, and any restrictions imposed by the relevant authorities in the country of travel.
Click here for the latest restrictions imposed by the UK Government.
Click here for Foreign and Commonwealth Travel Advice.
What precautionary measures are in place at the airport?
Like all UK airports, we are implementing the latest Government guidance. Some of the measures which are currently in place at the airport include:
- Enhanced cleaning in the terminal and throughout the site
- Installation of additional hand sanitiser units
- Installation of floor markings and signage (where feasible) so passengers can maintain a safe social distance
- Protective desk screens and reduced capacity in public areas
- Access and egress restrictions (one-way system)
- Displaying the latest public health information throughout the airport, including regular announcements
We remain in constant contact with Government and relevant authorities and will implement any new measures as and when directed.
Please help us by ensuring you:
- Do not travel if you are unwell
- Only travel if you have an essential reason to do so
- Maintain a two-metre distance between you and others
- Wash hands/use hand sanitiser regularly
- Catch coughs and sneezes in a tissue and dispose of after use
Will I be quarantined when I land?
Passengers arriving or returning to the UK from Monday, 8 June 2020 will be required to self-isolate in their accommodation for 14 days except in very limited situations.
Please click here for more details.
Passengers arriving before the Monday, 8 June 2020 must adhere to the latest UK Government restrictions which can be found here.
Are there any health checks on passengers?
Public Health England (PHE) is the UK Government’s lead agency on coronavirus. We are implementing all guidance from Government, including early warning of illnesses on flights and a UK wide public information campaign.
All passengers must follow the latest guidance issued by the UK Government. Click here for more information.
Are there any temperature checks on passengers?
Public Health England (PHE) is the UK Government’s lead agency on coronavirus. We are implementing all guidance from Government, including early warning of illnesses on flights and a UK wide public information campaign.
The airport will also review options for temperature screening. No personal data is recorded or stored.
All passengers must follow the latest guidance issued by the UK Government. Click here for more information.
Do I need a face mask to travel through the airport?
Although there is no official requirement to do so, many passengers and staff are choosing to wear face masks at the airport. The UK Government is now advising people to consider wearing face coverings in public places. Click here for more information.
However, some airlines require all passengers to wear a facemask on board its flights. Please speak to your airline directly for confirmation.
The Government advises regular hand washing is the most effective response to the virus. It advises washing hands for at least 20 seconds with soap, using warm water if available. More information is available here.
What are you doing to protect passengers?
We are implementing the latest guidance the Government. Some of the measures which are currently in place at the airport include:
- Enhanced cleaning in the terminal and throughout the site
- Installation of additional hand sanitiser units
- Installation of floor markings and signage (where feasible) so passengers can maintain a safe social distance
- Protective desk screens and reduced capacity in public areas
- Access and egress restrictions (one-way system)
- Displaying the latest public health information throughout the airport, including regular announcements
We remain in constant contact with relevant authorities and will implement any new measures as and when directed.
What do I do if I have arrived from a country with a confirmed case?
Passengers arriving or returning to the UK from Monday, 8 June 2020 will be required to self-isolate in their accommodation for 14 days except in very limited situations.
Please click here for more details.
Passengers arriving before the Monday, 8 June 2020 must adhere to the latest UK Government restrictions which can be found here.
Where can I find hand sanitiser?
We have hand sanitiser dispensers throughout the terminal.
Will my flight be affected?
Most airlines have suspended operations until further notice. Your airline will have the most up-to-date information about individual flights. Please contact your airline directly if you are concerned about the status of a future flight.
Will I be subject to checks when I land in the country I am traveling to?
Passengers must adhere to the latest restrictions imposed both here in the UK and in the country of travel.
In many countries, entry is restricted to those with permanent residency rights.
Click here for the latest restrictions imposed by the UK Government.
Click here for Foreign and Commonwealth Travel Advice.
What if I want to change my travel plans?
If you need to change your flights, or your flight has been cancelled, please speak to your airline directly.
You may also wish to seek advice from your travel insurance provider.
My airline has cancelled my flight. Can I get a refund for my parking?
All official airport car park bookings come with free cancellation protection. All bookings may be cancelled or amended anytime up to and including the date of arrival, free-of-charge.
Are shops and restaurants open as usual?
As per the latest Government guidance, all shops and restaurants remain closed.
Due to current Government guidance on social distancing, please only enter the terminal if absolutely necessary.
We advise passengers to check the latest Government health guidance here.
Are bus and rail operators operating as normal?
Local bus and rail services remain operational with reduced schedules.
PRC Streamline Taxis bookings can be made by calling 01202 68 45 50.
Can I come to the terminal if I’m not flying?
Due to current Government guidance on social distancing, please do not enter the terminal to greet or wave off passengers and only enter the terminal if absolutely necessary.
As per Government guidance we ask that you only drop off or pick up people who live in the same household as you and travel straight to your place of residence.
I have an early flight. Can I stay in the terminal the night before?
Please do not arrive at the airport any earlier than necessary, typically 2-3 hours before your departure. As per the latest Government guidance, all shops and restaurants remain closed.
Due to current Government guidance on social distancing, please only enter the terminal if absolutely necessary.
We advise passengers to check the latest Government health guidance here.
