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Car Parking
Safe parking for long and short stay journeys
Whether you're heading off on holiday or travelling for business, enjoy the peace of mind that comes with pre-booking your official airport parking with us. Book as early as possible to secure the best rates, the best selection, flexibility, and exceptional customer service giving you the perfect start to your journey.
- Car Parking - Contact Us
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Amendments & Car Parking FAQs
BEFORE MAKING A BOOKING
Can I book at short notice?
We recommend to book in advance, limited products are available to book up to 2 hours prior to your arrival time at the airport. All Car Park bookings are subject to availability we reserve the right to withdraw availability at its entire discretion for a given date.
How far ahead can I book?
You can book up to 12 months in advance.
Do I need to hand my keys in?
All our car parks are self-parking facilities meaning there is no requirement for you to hand over your keys. Please take them with you when you travel.
Does booking guarantee me a space?
Yes, by booking in advance you are guaranteed a space in your chosen car park, however we do not allocate a specific parking bay to your booking. Please park in any available bay within the car park booked
Are there any height restrictions in place?
There is no height restriction in our car parks.
Are there Electric charging points available?
There are currently no electric charging points at our airport.
MAKING A BOOKING
How do I make a booking?
To make your booking visit Official Bournemouth Airport Parking. Select your entry and exit dates and times then click ‘Book now’. You will be offered the parking options available for your stay. Once decided, click ‘Book now’ to complete your passenger, vehicle, and payment details.
What payment methods are accepted?
When pre-booking your parking, there are several payment methods accepted including Visa Debit, Visa Credit, MasterCard Debit, MasterCard Credit, and American Express.
Why is there no availability for the dates I am trying to book?
If you cannot find availability for a particular product it is likely that the product is either fully booked or you have not met the booking conditions for that particular product. It is unlikely that you will find no availability, however, if you do please contact us for assistance using our Contact Form.
Why do you need to know my car registration number?
Our entry and exit barriers work using a number plate recognition system (ANPR) and will rise automatically as you approach the car park. If we do not have the correct number plate for your booking the barrier will not rise. This will mean you need to take a ticket to enter and could incur additional costs.
What happens after I have made my booking?
- You will receive an on-screen confirmation which details your booking reference and instructions.
- Please check these carefully as any errors in the booking information could delay your entry to the car park and possibly incur additional charges on exit.
- A booking confirmation email will also be sent to the email address provided.
- Please ensure that your vehicle registration details are correct as this is used to give you entry to and exit from the car park.
- If you will be arriving at the airport in a different vehicle than originally planned, please use ‘Manage my Booking’ to amend your registration number prior to arrival at the car park.
- You are responsible for supplying a valid email address and we cannot be held responsible for the non-delivery of booking confirmation emails due to transmission failure or incorrect address details. Failure to receive the confirmation email has no bearing on the status of your booking. The booking is valid but please check your email junk or spam folder.
MANAGING YOUR BOOKING
How do I AMEND my booking?
Amendments may be made by logging into your account with the password received when the booking was made and using the ‘Manage my Booking’ option:
Alternatively, please complete the Contact Form and we will process the changes for you.
Please note amendments can only be made before the booking commences. For Standard Products up to 24 hours prior and, for Flex, up to 2 hours prior to your booked entry time.
If you have NOT BOOKED DIRECTLY with Bournemouth Airport and used one of the third-party sales agents (e.g., Holiday Extras), please contact them directly to make the required changes.
Please note – amendments to the dates of stay are subject to the terms and conditions of your booking. Certain promotional products cannot be amended, as indicated at the point of booking. If you booked during a sale or at a lower price and that rate is no longer available, the new rate will apply.
How do I CANCEL my car park booking?
Cancellations must be made at least 24 hours prior to your booked car park entry time/date for Standard Products and up to 2 hours prior for Flex Bookings. Cancellations are subject to the terms and conditions of your booking. Where specified in the product details, some special offer bookings cannot be amended or cancelled.
Cancellations may be made by logging into your account with the password received when the booking was made and using the ‘Manage my Booking’ option:
Alternatively, please complete the Contact Form and we will process the cancellation for you.
If you have NOT BOOKED DIRECTLY with Bournemouth Airport and used one of the third-party sales agents (e.g., Holiday Extras) please contact them directly.
Please note – Bookings made less than 24 hours before your car park entry time for standard products and 2 hours prior for FLEX, cannot be cancelled and are non-refundable.
What should I do if my booking reference is not recognised?
If you are trying to amend or cancel your booking online via the Official Bournemouth Airport Parking website and your booking reference is not recognised, it is likely that the booking has been made through a third-party site.
If you have NOT BOOKED DIRECTLY with Bournemouth Airport and used one of the third-party sales agents (e.g., Holiday Extras) please contact them directly.
What do I do if I have not received my booking confirmation?
If you have not received your booking confirmation email, then please first check your email junk folder. If it is not in there, please contact us for assistance using our Contact Form.
How do I obtain a receipt for my pre-booked parking?
Please login to the Manage my Booking’ and select the option to re-print email. If you are still experiencing issues please contact us for assistance using our Contact Form..
Do I have to tell you if I am coming in a different car than I said when I booked?
If you are travelling in a different car, please let us know the new number plate to make entry and exit seamless. You can do this online within Manage my Booking’.
My booking is showing a PREAUTH status.
If your parking booking shows as PREAUTH please wait 5 to 10 minutes for the payment to be processed and the booking confirmation to be emailed to you. If you don’t receive the confirmation, please contact for assistance using our Contact Form. Please DO NOT make another booking as your booking could then be duplicated.
My booking is showing a pending status.
If your parking booking shows as pending this means that your payment has not yet been taken. If this occurs, please check with your bank. Please DO NOT make another booking or your booking could be duplicated. If you don’t receive the confirmation after a few minutes, please contact us for assistance using our Contact Form.
AT THE CAR PARK
What do I do when I get to the car park?
Your booking confirmation will have instruction on what to do when you get to the car park. These vary depending on which parking product you have booked.
How do I use my car parking reservation?
You do not need to print off your parking confirmation. On arrival, please drive up to the barrier. The system will recognise your registration number and the barrier will lift to let you in to the car park.
If the barrier does not lift DO NOT press for a ticket and instead press the ‘Help’ button to speak to a car park operator who will give you access to the car park.
Once you have entered the car you please proceed to park in a bay relevant to the parking product you have booked. Full instructions can be found on your confirmation email but if you are not sure there are signs that you can follow.
On departure
The car park uses a number plate recognition system to match your vehicle to your reservation. Please drive slowly to the exit barrier to enable the ANPR to recognise your vehicle and allow 30 seconds for the barrier to open automatically.
If the system failed to recognise your vehicle on entry and you were issued a ticket, please insert the ticket provided into the exit machine.
Any additional stays outside the pre-booked period will be charged at the overstay rate as detailed on your confirmation, which can be paid at the exit barrier using your bank card or Google / Apple Pay. If there are any other charges or the barrier does not rise, please press “Help”, and speak to the operator.
What if I arrive early before my pre-paid parking period?
Please ensure that you arrive at or after the time selected on your booking. We do allow 2-hour grace period either side of the booked times but if you arrive too early additional charges will apply.
What happens if I damage another vehicle?
In the unlikely event of this happening, you must report the incident to the car park team. Please go to the car park office located inside the Departure Terminal. Please do not leave the car park without reporting the incident. T’s & C’s apply.
What happens if my vehicle is damaged in the car park?
In the unlikely event of this happening, you must report the incident to the car park team. Please go to the car park office located inside the Departure Terminal. Please do not leave the car park without reporting the incident. T’s & C’s apply.
OTHER INFORMATION
How do I register a complaint or comment?
If you would like to register a complaint or provide feedback on your parking experience, please complete our Contact Form
For any other issues …
If you did not find the answer above or, to make a booking with the call centre, please use the following ways to contact us:
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Special Assistance (Blue Badge Holder’s parking)
Parking for Blue Badge Holders is located in Premium Car Park 1, Car Park 2 and very limited number of spaces in Car Park 3.
To pre-book your parking simply visit our official website. There is no need to specify that you require Blue Badge parking when booking. When you arrive, please park in any allocated parking bay for Blue Badge Holders.
For exact location of the parking spaces please refer to the car parks map.
If you need to take your blue badge with you when travelling, we will accept a photocopy left in your vehicle.
An Assistance Point with a telephone and seating area are available.
If you are dropping friends, colleagues or loved ones at the airport we offer dedicated Pick Up and Drop Off spaces for Blue Badge holders. You can stay for up to 4 hours but will be only be charged the displayed published rate for up to 30 minutes. To validate your ticket, please contact a member of the car parking team via the intercom and the rate will be adjusted accordingly.
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Pick Up and Drop Off
If you’re dropping friends, colleagues or loved ones at the airport or picking them up, you can park for up to 30 mins for £5, allowing you time to wave them off or greet them on return. Please see below ‘Car Park tariff (not booked)’ for parking charges over 30 minutes.
Entry and Exit Procedures
Entry
- Enter Premium Car Park 1 directly opposite the terminal building.
- Please use the left hand lanes to access the car park.
- On arrival at the car park barrier control panel, press for a ticket and proceed into the pick up / drop off spaces on your left.
Exit
Prior to exiting the car park, payment can be made at the following locations:
- Arrivals Terminal, pay station – card payment only
- Car Park, Pick up / Drop off, pay stations – cash & cards
- Please note, payment at the Exit Barriers is CARD / PHONE ONLY.
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Directions, Entry and Exit
The airport is clearly signposted just off the A338. To help find the best route, use Google Maps or alternatively insert the post code BH23 6SE into your satellite navigation system.After turning into the main entrance road to Bournemouth Airport continue down the road until you reach the Departures building on your left.
Premium Car Park 1
Entry
After turning into the main entrance road, continue until you reach the Departures building on your left. Premium Car Park 1 entrance is located directly opposite the Departures building.
Approach the barrier, where your car registration will be scanned by our automatic number plate recognition cameras (ANPR) and the barrier will raise. Please proceed into the car park. Premium Car Park 1 is located to the right and directly opposite the barriers.
If you have any queries, simply press the intercom button and speak to a member of our team quoting your booking reference number.
Exit
There are two exit lanes located in the car park, next to rows I and J.
Drive to the exit, where your number plate will be scanned by our ANPR cameras, after which the barrier will raise. If prompted for over-stay payment, use the integrated chip & pin device. Alternatively, there are cash pay machines located by the entrance to Premium Car Park 1 and within the Arrivals Terminal Building.
Car Park 2
Entry
After turning into the main entrance road, continue until you reach the Departures building on your left. The Car Park 2 entrance is located directly opposite the Departures building. Please enter through one of the two right-hand lanes.
Approach the barrier, where your car registration will be scanned by our ANPR cameras and the barrier will raise. Please proceed into the car park. Car Park 2 is located to your right, after the fence. Please ensure you DO NOT park in the “Premium Car Park 1” section of the car park as this is reserved for customers booking it only. Any unauthorised vehicles parked in this area will be charged for an upgrade.
If you have any queries, simply press the intercom button and speak to a member of our team quoting your booking reference number.
Exit
There are two exit lanes located in the car park, next to rows I and J.
Drive to the exit, where your number plate will be scanned by our ANPR cameras, after which the barrier will raise. If prompted for over-stay payment, use the integrated chip & pin device. Alternatively, there are cash pay machines located by the entrance and within the Arrivals Terminal Building.
Car Park 3
Please DO NOT enter Car Park 1 / Car Park 2. Approach the barrier adjacent to the terminal, where your car registration will be scanned by our ANPR cameras and the barrier will raise.
Once through this barrier please continue to follow signs for Car Park 3.
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Car Park Tariff (not booked, CP2 only)
If you’re not able to pre-book your parking, you can still turn-up and park. However, if you want to guarantee your space then we do recommend that you pre-book.
Please note that Car Park 1 and Car Park 3 including Premium spaces are only available to pre-booked customers.
- Cash and all major debit and credit cards accepted.
- Prices are displayed at car park entrances and may be subject to change.
- We recommend pre-booking if you want to guarantee your space and price.
Stay Length Car Park 2 Up to 30 Minutes £5.00 30 – 60 Minutes £7.50 1 – 2 hours £10.00 2 – 4 hours £15.00 4 – 12 hours £20.00 12 – 24 hours £40.00 1 Day £40.00 2 Days £70.00 3 Days £90.00 4 Days £120.00 5 Days £150.00 Per additional 24 hours (or part thereof) £30.00 Entry and Exit Procedures
Entry- On arrival at the airport follow the signs to Car Park 2
- Please use one of the three lanes to access the car park.
- At the car park barrier control panel, press for a ticket and proceed into Car Park 2 to locate a space.
Exit
Prior to exiting the car park, payment can be made at the following locations:- Arrivals Terminal, pay station – card payment only
- Car Park pay stations by Pick Up / Drop off – cash & cards
- Please note, payment at the Exit Barriers is CARD / PHONE ONLY.
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Parking Security
When you book your Bournemouth Airport parking direct, you can rest assured that you’re booking official and therefore secure car parking.
- All of our car parks are ‘Park Mark’ approved
- Our security team perform patrols of the car parks
- CCTV in operation
- Peace of mind that you know exactly where your car is located whilst you’re away
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Large Vehicle Parking
There are no vehicle height restrictions at the car park entrances and exits.Vehicle width restrictions are limited to our standard space size of 2.4m x 4.8m. Drivers of large and long wheelbase vehicles may use the car parks, but are advised that if their vehicle restricts the use of other car parking bays, the airport reserves the right to charge for the extra space.
Please see terms and conditions:
7.5 The driver must park in the marked bays provided.
7.11 We reserve the right to charge an excess fee for any vehicles using more than one car parking space at the rate of the current roll-up rate per stay day.
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Terms and Conditions
Please find the Car Park Terms and Conditions available to view here
