Terms & Conditions
1 – Definitions
1.1 These terms and conditions (“Terms”) apply to all bookings for services made via www.bournemouthairport.com and all URL’s operated by Bournemouth Airport Limited (together referred to as the “Website”). In these terms and conditions “we”, “us” and “our” means Bournemouth Airport Limited.
1.2 The Website is owned by Bournemouth Airport Limited.
1.3 The word “you” our “your” refers to the driver or the person who booked parking in our car parks. The contract for car parking, priority security or lounges is made between you and Bournemouth Airport Limited.
2 – Introduction
2.1 Any contract made between you and us is governed by British law.
2.2 We reserve the right to change these Terms, but once you have made a booking the Terms which apply are those which were in place at the time of booking.
2.3 These Terms constitute the entire agreement between you and us with respect to the sale of the relevant services.
2.4 Each of these Terms and Conditions shall be construed separately, applying and surviving even if for any reason other provisions are held inapplicable or unenforceable in any circumstances.
2.5 The use of the car parks is regulated by Bournemouth Airport byelaws under which a penalty may be payable for failing to comply with these terms and conditions or the requirements of the relevant order or byelaw.
3 – Tariff and charges
3.1 Car park booking quotes are valid at the time of booking only.
3.2 Bookings for pre-book pick-up must be made no later than 1 hour before arrival. All car park bookings are subject to availability, and we reserve the right to withdraw availability, at our entire discretion, for a given car park on a given date.
3.3 All prices shown are in British Pounds and include VAT at the current rate.
3.4 The pre-book pick-up car park charges are priced for a 2 hour stay or part thereof.
3.5 If the entry and exit times change from that specified in the booking and the actual time in the car park exceeds your 2 hour pre-booked pick-up stay, an overstay charge of £1 for each additional 10 minutes will apply as per your booking confirmation, and this amount must be settled before leaving the car park. 3.6 Additional over-stay charges will apply irrespective of the reason unless a delayed return is caused by the negligence of the Bournemouth Airport. As per your booking confirmation, you are obliged to pay the fee before leaving the car park. 3.7 Your booking starts from the time you enter the car park and charges will apply for any additional time spent outside of the booked period. 3.8 The maximum stay permitted in the pre-booked passenger pick up car park is 3 hours (2 hours pre-booked and 1 hour maximum overstay). Anything over this will result in an additional £100 fine. 3.9 By entering and remaining on this private car park you, the driver, agree to pay a Parking Charge if you fail to comply with these Terms and Conditions. The Parking Charge is £100.00 per day or part day payable within 28 days of the Parking Charge issue date. If payment of the Parking Charge is not made in accordance with the payment terms detailed on the Parking Charge, Vehicle Control Services Limited, the Creditor, will be entitled to charge an additional collection fee of £70.00 on an indemnity basis for costs incurred as a result of debt and/or legal recovery.
4 – Cancellations/Amendments to car park bookings
4.1 The booking is valid for the times, dates, price, and car park specified in the booking.
4.2 The booking may be amended or cancelled free of charge up to 1hour prior to the booked arrival time. This can be accessed online at ‘Manage my Booking’.
4.3 No retrospective refunds will be made after the car park entry start date
4.4 No refund will be made if a booking has not been redeemed for any reason or cancelled in accordance with the procedures.
4.5 No refund will be made without a booking reference number.
4.6 Because of UK anti money-laundering regulations, refunds will only be made to the original card on which payment was made.
5 – Liabilities
5.1 We will use all reasonable endeavours to ensure that our car parks are secure, but you park at your own risk.
5.2 We will act with reasonable skill and care when providing services, but our responsibility is limited and is that arising from our negligence or the negligence or dishonesty of our servants or agents.
5.3 We do not accept liability for:
a) the security of your vehicle and/or its contents.
b) damage to the vehicle, whether caused accidentally or by way of vandalism.
c) indirect or consequential loss of profit, enjoyment, revenue, data or earnings.
d) any failure by us to perform obligations due to an event beyond our reasonable control.1
5.4 If the equipment in the car park is damaged by you, your vehicle or the passengers in the vehicle then, except where the damage arises from our negligence, we will seek to recover the cost of that repair and associated administration costs from you.
5.5 If your vehicle sustains damage while in the car park or if you lose your vehicle or any of your possessions from your vehicle you should immediately inform a member of staff at the car park customer service office.
5.6 Any damage to another customer’s vehicle caused by you should be reported to the car park customer service office. You must also notify the owner of the other vehicle by leaving a note on the windscreen of their vehicle providing your vehicle and contact details and any other details that are relevant to the incident.
6 – Security of your vehicle
6.1 Ensure that when leaving your vehicle, it is securely locked, and all the windows are securely closed. If your vehicle is fitted with a vehicle alarm, steering lock, or similar device, it should be engaged. See section 5.3
6.2 If leaving possessions in your vehicle they should be in the boot or in a secure out-of-sight storage area. See section 5.3
6.3 The CCTV cameras installed in our car parks are used to assist in the running of the operation, but we do not make any representation as to the extent of coverage provided and no guarantee is given as to the security of your vehicle.
7 – Parking procedures and safety
7.1 An automatic number plate recognition (APNR) system will read the car registration at the entry barrier and the barrier will lift, allowing entry.
7.2 A car parking ticket may be issued and this may be required on exit.
7.3 At the end of the parking period the barrier will also lift to allow exit if the car has been parked within the time booked.
7.4 The vehicle must be driven carefully and responsibly in the car park and drivers should obey the directional and other signs.
7.5 The driver must park in the marked bays provided.
7.6 The driver should not park within a bay designated for a specific purpose when not entitled to do so. A disability space for example.
7.7 We reserve the right to move vehicles using whatever method we consider appropriate to avoid obstruction or for the more efficient arrangement of our parking facilities.
7.8 All passengers and any animals in the vehicle must be supervised all times and children should be accompanied at all times.
7.9 Caution should be exercised when on foot in the car park.
7.10 We reserve the right to refuse the admission of any vehicle to the car park.
7.11 We reserve the right to charge an excess fee for any vehicles using more than one car parking space or parking in other reserved space if not booked (e.g. disabled) at the rate of the current roll-up rate per stay day.
