Career Details

We are looking for individuals to join our Car Parking team –  who manage our car parks throughout the year, offering an excellent standard of Customer Service to our passengers and other visitors to the site.

The main duties of the role:

• To regulate the entry and exit of vehicles;
• Provide first line maintenance to car park equipment, including rebooting ticket machines;
• To carry out patrolling and cleaning duties as directed
• To assist customers when required, providing guidance and information as required
• To undertake patrols of the car park by foot to deter suspicious activity and assist customers
• To monitor the appearance of the car park, taking action to ensure that company standards are achieved and maintained
• To ensure compliance with all company Standard Operating Procedures
• To maintain good communications and consult regularly with the Car Park Supervisor and and other car park staff, seeking assistance and contributing to the resolution of outstanding issues
• Support as requested to do so by the Terminal Operations Management Team
• To ensure all payments are made and received for car parking services through the application of agreed tariffs
• Dealing with passenger failures / complaints within a timely manner and liaising with the customer support centre to resolve issues in a timely manner

What we’re looking for:

To apply for this role, you’ll need:
• Good communication skills
• Good computer/IT skills
• Customer service experience
• To be self-motivated and enjoy working in an outdoor environment in all-weathers
• Ability to work shifts (flexibility required to meet operational needs)

What’s on offer:

• Life Assurance
• Workplace pension scheme
• Free on-site parking whilst on duty
• Free Airport parking when you go on holiday (subject to availability)
• Cycle to work scheme
• Discounts on Fred Olsen Holidays
• Discounts with Airport retailers including the Navigator Restaurant and regular employee sales at World Duty Free
• Comprehensive training package and Fantastic career development opportunities
• Full uniform provided

How to apply:

If you are interested please e-mail your CV along with a covering letter/e-mail explaining why you would be suitable for the role to [email protected]. Please note if you have not heard from us within four weeks please assume your application has not been successful on this occasion.

All applicants must have the right to work in the UK, undertake a Criminal Record check and provide 5 years of checkable referencing history.