Bournemouth Airport has a reputation for being a friendly, easy to use airport.
We hope the following information will help you to plan your trip and provide a stress free start to your journey.
Assistance dogs are allowed into the terminal building and may travel on aircraft, providing they comply with the Pets Travel Scheme (PETS).
Bournemouth Airport (main switchboard) - 01202 364 000
Disability service provider - 07534988571
For general enquiries please contact the helpdesk on 07534988571
If you or someone you are travelling with has a hidden disability, we have lanyards that can be used to discreetly identify you to airport staff so they know that you may require additional assistance. All of our staff are trained to recognise the lanyards and act accordingly. If you would like a lanyard you can request one free of charge from the Customer Service Desk in the check-in hall.
If you would like to request a lanyard prior to your travel or have any other enquiries before your date of travel then please email us at BOHDutyManagers@bournemouthairport.com, providing your name and contact details so that we can send this out to you.
The Alzheimer's Society has produced a Factsheet with tips and guidance for travelling with someone with dementia.
Disabled ‘drop off’ and parking spaces are located in Car Park 1 for any length of stay. Normal car park charges apply. Unfortunately increased security measures mean that vehicles are no longer able to park at the front of the terminal building.
If you require wheelchair assistance or help with your luggage from the disabled parking spaces, you should contact staff using the help point located in Car Park 1
Alternatively, contact staff using the help point located next to the Information Desk which is located in the main terminal building.
If you need to borrow a wheelchair whilst at the airport, please contact staff using any of the help point at the airport . Wheelchairs are available free of charge, but please note are subject to availability.
We have a range of equipment to help you board the aircraft quickly and efficiently. They will discuss individual requirements with you and arrange the most appropriate type of help.
There are fully equipped disabled toilets located in all areas of the terminal building.
Public telephones are available in the terminal. Lowered units may be found in the airside restaurant area.