Car Park FAQs


Am I charged for using my credit card to make a car park booking?

Yes, a £1.50 administration fee is charged.

At the car park what should I do?

If you have pre booked follow the instructions as detailed in your booking confirmation. If you have not pre booked you can either take a token on entry and pay at the pay stations in the terminal buildings when you leave OR insert your credit/debit card at the exit barrier. The card will be automatically charged with the correct amount.

Can I park for less than the minimum stay?

Yes. Although there is no restriction on length of stay, a minimum 2 day charge will apply to all bookings.

How are parking charges calculated on this website?

Parking is charged per day or part thereof. All prices shown are in GBP and include VAT at 20%.

How do I amend my car park booking?

You may amend your booking up to 24 hours before your car parking commences, by calling 0871 310 5556*.

*Calls are charged at 10 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

Alternatively you can do it online.

Amend my booking

Please note if you booked during a sale or at a lower price and that rate is no longer available, the current rate will apply. Where specified in the product details some special offer bookings cannot be amended or cancelled.

Only VIP Parking, Flexible Parking and Meet & Greet Parking can be amended or cancelled.

 

 

 

How do I cancel my car park booking?

You may cancel your booking up to 24 hours before your car parking commences.

To cancel your booking, please call 0871 310 5556*

*Calls are charged at 10 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

Where specified in the product details some special offer bookings cannot be amended or cancelled.

Or you can do it online. Cancel my booking

PLEASE NOTE: Only VIP Parking, Flexible Parking and Meet & Greet Parking can be amended or cancelled.

How do I know my payment details are secure?

To protect your privacy and security, our website uses SSL encryption software, which is the industry standard. It encrypts your personal information so that it cannot be read.

You will know you are in the secure area of our site when the website address is preceded by “https://” and a padlock symbol appears in the frame of your browser.

How safe are Bournemouth Airport car parks?

Bournemouth Airport car parks have been continually awarded Park Mark® Accreditation. This means you're visiting a safer parking area that has been vetted by the Police and has measures in place in order to create a safer environment for both you and your vehicle.

I have a blue disabled parking permit, where should I park?

Please proceed to car park 1. Once you arrive at the car park barrier control panel, take a token from the slot. The barrier will lift automatically if you have pre-booked. If a token is not present, please press the intercom button for assistance. Please ensure you bring your booking confirmation with you.

I have a car parking question. Who do I contact?

If you can’t see the answer to your question above, please call 0871 310 5556* Opening hours are 8am – 9pm, 7 days a week.

*Calls are charged at 10 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

I have a Satellite Navigation System, are co-ordinates available for the car parks?

Yes, the coordinates below will direct you to the car park entrance, please enter your chosen car park coordinates carefully into your Sat Nav:

Car Park 1 N50.77804 W1.831712

Car Park 2 N50.77907 W1.83166

My vehicle details have changed. What do I do?

You can update your vehicle details free of charge up to 24 hours before your parking commences, by calling 0871 310 5556*, or you can do it online.

*Calls are charged at 10 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

Manage my booking >

What are the car park booking terms and conditions?

The car park booking terms and conditions can be found here

What happens after I have made my booking?

You will receive an on-screen confirmation, detailing your booking reference and instructions. Please print this page for your records as you’ll need this information at the airport.

We will also send you a confirmation email. Failure to receive this confirmation email has no bearing on the status of your booking.

What payment methods are accepted for car parking?

Pre-booking via the website or call centre
We accept Visa, MasterCard, Delta, Maestro, American Express, JCB, Electron and Solo for pre-booking. We are unable to accept any other form of payment via this website or the call centre. Please note if you choose to pay by credit card, you will be charged a £1.50 credit card fee. We do not charge a fee for debit cards.

Payment at the car park
We accept all major credit and debit cards as well as cash at the car park pay machines. Receipts are available on request. Please note if you choose to pay by credit card, you will be charged a £1.50 credit card fee. We do not charge a fee for debit cards.

Why has the airport introduced a charge for drop off and pick up?

We introduced this charge because, like many other regional airports, Bournemouth Airport has seen passenger numbers decline during the recession. Despite that, we invested over £45 million in redeveloping the airport. Although passenger numbers are slowly recovering, we need to continue improving the airport to attract the new airlines and destinations that our passengers tell us they want.

We have examined what some other similar sized airports are doing and considered different options but we settled upon introducing this charge. Other regional airports around the country have also recently introduced a range of charges for drop off/ pick up.

Although only a minority of passengers will be affected, the extra revenue that it will generate will help to make sure that we are able to keep investing in the airport which will ultimately lead to more airlines flying to more destinations.

Bournemouth Airport’s car park charges are amongst the lowest in the UK which is why the majority of our passengers leave their cars at the airport while they are away. The new charge will have no impact on these passengers at all.

The charge, of course, has a secondary environmental benefit, as it reduces the number of car journeys to and from the airport. However the primary rationale is commercial.

In addition, passengers who live in Bournemouth can take advantage of our hourly shuttle bus service, which is also a more sustainable form of transport. 


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